Work from Home Customer Service Enrollment Specialist Job at The McQuade Organization, San Jose, CA

eVZxYzlkL2VDNzdBN3VQTlN0amFaTTFVYUE9PQ==
  • The McQuade Organization
  • San Jose, CA

Job Description

About the job

We're excited to announce that the McQuade Organization is currently hiring and looking for enthusiastic, hard-working, and friendly individuals to join our team. As a part of our organization, you'll be supporting a vast network of clients, and your role will be crucial in upholding our mission: "to protect every child and serve all working people."

This position is 100% remote, allowing you to earn an incredible living while having the flexibility to choose the working hours that are convenient for both you and your family.

Responsibilities:
  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development

     
Requirements:
  • Must have access to a computer and high speed internet
  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system

     
Here's what you can expect if you become a part of our team:
  • Flexible Schedule with Weekly Pay: We understand the importance of work-life balance, and we offer a flexible schedule that fits your needs. You'll also receive weekly pay with a generous weekly and monthly bonus structure, ensuring financial stability
  • 100% Remote Position: Enjoy the comfort and convenience of working from your own home or anywhere else you prefer!
  • Weekly Trainings lead by Top Leaders: We believe in continuous personal and professional development. With weekly trainings led by top leaders, you'll have the opportunity to enhance your skills and grow within our organization
  • Life Insurance: We value the well-being of our employees and offer life insurance coverage to support their security
  • Health Insurance Reimbursement: Your health matters to us too! We provide health insurance reimbursement to ensure you're well taken care of
  • Industry-leading resources and technology: You'll have access to industry-leading resources and technology to support you in your role and deliver outstanding results

     
If you're interested in being considered for this opportunity, please reply with a resume or share your previous job experiences. We'd love to learn more about your skills and how you can contribute to the McQuade Organization.

Job Tags

Weekly pay, Full time, Remote job, Currently hiring, Flexible hours,

Similar Jobs

Aveanna Healthcare

Private Duty Nurse - LPN Job at Aveanna Healthcare

 ...Aveanna Healthcare is a leading provider of pediatric and adult care services, specializing in...  ...and dedicated Licensed Practical Nurse (LPN) to join our team in Media, PA. As an...  ...Reliable transportation and willingness to travel to patient homes within the Lansdowne/Yeadon... 

AlphaGraphics and PostNet Headquarters

Help Desk Support Specialist Temporary Job at AlphaGraphics and PostNet Headquarters

 ...prioritize incoming telephone, voice mail, chat, and e-mail requests for assistance from...  ...Strong attention to detail and ability to work under tight deadlinesStrong numeracy and...  ...age, or veteran status.Flexible work from home options available.*PostNet centers (... 

Nature's Way

Category Manager Job at Nature's Way

 ...Job Description Job Description Category Manager Welcome to a better way, an authentic way. Welcome to Natures Way. Inside our minds, inside our hearts, inside our business, inside our bottles. Our reason for being, the purpose that inspires our work... 

Oakland Housing Authority

Police Officer Recruit Job at Oakland Housing Authority

 ...Job Description Job Description POLICE OFFICER RECRUIT $40.62/Hourly (Full-Time) CLOSING DATE/TIME: This will be a continuous recruitment until sufficient applications have been received. DEFINITION The Police Officer Recruit is a non-sworn civilian... 

Services By J National LLC

Plumbing Supervisor Job at Services By J National LLC

 ...Competitive Compensation Career Advancement Opportunities Job Summary We are looking for a skilled and experienced Plumbing Supervisor to join our team! In this role, you will oversee the plumbing department, dispatch jobs to plumbers in the field, create quotes...