Technical Product Manager III Job at Public Broadcasting Service, Alexandria, VA

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  • Public Broadcasting Service
  • Alexandria, VA

Job Description

Position Title:
Technical Product Manager III

Department:
Software Development & Operations

Corporate Area:
Technology & Operations

Status:
Regular, Full time Exempt

Manager Title:
VP, Software Development and Operations

Position Overview:

The Technical Product Manager III focus is to streamline end-to-end technology approaches and delivery processes across four business verticals in alignment while providing subject matter expertise and hands-on delivery of data capture, curation, consumption of and delivery to data pipelines. This role coordinates between T&O departments to standardize information management products and data services to facilitate access to PBS's high-value data catalogue. This role will marshal a REST API onboarding program.

In all work, they use experience and judgment to solve problems, make informed decisions, forecast efficiency-based improvements, and take ownership of outcomes.

Key responsibilities will include, but are not limited to:

Product Definition
  • Defines, documents, and communicates products' nature and scope, vision, and value proposition in collaboration with stakeholder-solicited business cases balanced with business P&L, internal goals, and economic viability perspectives.
  • Defines and establishes KPIs associated with product, in collaboration with a highly complex stakeholder group.

Roadmap Management
  • Develops and maintains product strategy, vision and roadmap that aligns with the architecture and technology direction, consistent with enterprise priorities as agreed with product-line management.
  • Responsible for gathering, analyzing, and prioritizing key roadmap inputs, from product backlogs to steering group input.
  • Solicits information on organization's direction, goals and strategies to inform development of product strategy and to validate key technical decisions, findings and solutions.
  • Works with Product Line Manager and all levels of organization to facilitate IT investment decision making.

Discovery and Design
  • In collaboration with T&O technical internal teams, establish technologies, tools and processes that can move the organization towards Continuous Integration.
  • Leads deep architectural discussions to build confidence and ensure customer success when building new solutions and migrating existing data applications.
  • Promotes decisions and recommendations for product strategy that are clearly linked to organization business growth governed by a deep understanding of PBS financial and resource drivers.
  • Facilitates capability-oriented and emerging development technology selections.
  • Translates product strategy into agile stories and release schedules for prototype construction and final product development.
  • Structures REST API endpoints and microservices into correct models meaningful to consumers and IT.
  • Responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of high-value records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records.

Product Delivery
  • Facilitates software development and delivery processes for all IKM products and services across T&O technical internal teams in collaboration with IKM engineers, Infrastructure and Operations teams, and third tier user support.
  • Invest time to coach IKM engineers to refine their capabilities and close skill gaps.
  • Coordinate requirements across T&O technical internal teams in support of telemetry, performance, reliability, resilience, security and compliance.
  • Proactively addresses and resolves issues that arise among products and platforms in a way that balances product and organizational goals.
  • Supports planned and unplanned service outages and maintenance windows.

Requirements for success:
  • At least 7 years of relevant experience in information management. This includes at least 2 years of leadership experience.
  • Experience with product management and the product development life cycle within a technology organization.
  • Rest API definition, microservice definition, Data pipeline modelling and process modelling experience.
  • Bachelor's Information Science and Technology, Business Administration, Computer Science or a related discipline, or equivalent work experience. Master's degree preferred.
  • Certified Information Management (e.g., AIIM Certification).
  • Certification in product management or the product development life cycle r (e.g., Pragmatic Institute Certification)

Minimum skills required:
  • Practices SCRUM and design thinking. Experience with metadata management tools (Dataedo, Collibra, Informatica)
  • Working knowledge of data manipulation languages (SQL, JSON, XML)
  • Working knowledge of content management APIs (Wikipedia, IMDB, Tivo, Gracenote)
  • Working knowledge of search optimization SEO (Knowledge Panels)
  • Basic knowledge of Big Data platforms (Graph, Postgres, SOLR, Cassandra, Hive)
  • Ability to work effectively both as part of a team and independently, innovatively, and creatively
  • Strong organizational skills to achieve project goals while handling multiple, competing priorities on tight deadlines using project management skills
  • Verbal and written communication in the language of the target audience ensuring all ecosystem partners feel heard and are well-served by the product vision.
  • Serves as a subject matter expert in field(s), staying current in requisite skills and sharing new knowledge and practices with relevant team members
  • Consistently demonstrates respect for inclusion, diversity, and ethics

PBS is an Equal Opportunity Employer in accordance with the EEOC and the Commonwealth of Virginia.

Job Tags

Full time, Work experience placement,

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