Job Description

Position: Technical Product Manager
Location: Almeda, CA - Onsite - 5 days/week
Duration: 6 months, likely to be extended for 2 years



Job Description:
Global Life Sciences Web Platform


We are seeking an experienced Technical Product Manager to lead the development and maintenance of our global Life Sciences web platform. The platform consists of 140 websites built on a single template system, serving multiple business units and regions. As a key member of our IT organization, this role will collaborate with cross-functional teams to drive innovation, improve customer experience, and ensure successful delivery of technical projects.



Key Responsibilities
* **Product Vision and Roadmap**
• Collaborate with the Customer Experience team to define product vision, goals, and
requirements
• Partner with customer experience and Project Management to develop and maintain a
the product roadmap, prioritizing features and projects based on business needs and
customer feedback
• Ensure alignment with overall IT and business strategies
• Ensure requirements are aligned with business needs and customer expectations



* **Technical Leadership**
• Work closely with the Delivery IT team to design, develop, and deploy platform
enhancements
• Ensure technical feasibility, scalability, and maintainability of platform features
• Partner with internal teams and external vendors to define and maintain clear lines of
roles and responsibilities.



* **Stakeholder Management**
• Liaise with various stakeholders, including executive leadership, customer experience
team members, and delivery teams
• Communicate product vision, progress, and plans to stakeholders
• Ensure effective issue resolution and risk management



* **Testing and Quality Assurance**
• Collaborate with the Quality Assurance team to define testing strategies and ensure
comprehensive testing of platform features
• Ensure SLC processes are followed diligently and SLC documents created in line with
standards

* **Metrics and Analytics**
• Track key platform metrics (KPIs), such as website performance, user engagement, and
conversion rates
• Analyze data to inform product decisions, optimize platform performance, and improve
customer experience
• Communicate findings and recommendations to stakeholders



* **Change Management**
• Partner with Delivery IT to develop and implement change management plans to ensure
smooth deployment of platform enhancements
• Collaborate with the Delivery IT team to ensure effective communication and training
for end-users and support teams
• Ensure minimal disruption to business operations during platform deployments



Requirements

* **Education**
• Bachelor's degree in Computer Science, Engineering, or related field
• MBA or related advanced degree a plus

* **Experience**
• 10 years of experience in a technical product management role
• Experience in the Life Sciences industry, preferably in a global organization
• Proven track record of launching successful products and features

* **Skills**
• Strong software development process background
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, dynamic environment
• Strong analytical and problem-solving skills
• Experience with Agile development methodologies
• Familiarity with web CMS and web development technologies, such as HTML, CSS, and JavaScript



* **Certifications**
• PMP or Scrum Master certification a plus



Nice to Have
* **Familiarity with cloud-based platforms, such as AWS or Azure**
* **Experience with web analytics tools, such as Google Analytics*

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