Patient Coordinator - Meyer Dana Orthodontics Job at Meyer & Dana Orthodontics, Rapid City, SD

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  • Meyer & Dana Orthodontics
  • Rapid City, SD

Job Description

Job Description

Job Description

Description:

Are you looking for a dynamic career with exciting challenges and variety every day? If so, we have the perfect opportunity for you!

At Meyer Dana Orthodontics (MDO), our Patient Coordinators are the first friendly faces our patients see—whether on the phone or in person. No two days are the same, and we thrive on creating a welcoming and supportive environment. At MDO, we invest in our team’s growth and success, providing opportunities to learn and advance in your career.

Key Responsibilities:
  • Warmly welcome and assist patients and their families.
  • Manage and maintain patient appointment scheduling.
  • Keep the front desk organized and ensure office supplies are stocked.
  • Address patient concerns and escalate issues when needed.
  • Support marketing efforts and patient engagement initiatives.
  • Coordinate patient flow to ensure a smooth, efficient office experience.
  • Communicate effectively with clinical staff regarding patient needs.
  • Handle patient communication via phone, text, and email.
  • Contribute to the success of the team by providing daily support.

If you're a people-person with strong organizational skills and a passion for patient care, we’d love to hear from you!

Requirements:

  • Excellent customer service
  • Excellent communication abilities--both in-person and electronically
  • Friendly, determined to make our patients feel welcome
  • Problem-solving skills
  • Reliable
  • Confident
  • Great at multitasking
  • Exceptional problem solver
  • Strong work ethic and sense of personal integrity

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