Job Description

Join Our Team as a Practice Manager at Eagle Internal Medicine @ Tannenbaum! Eagle Physicians is seeking a full-time experienced Practice Manager that is able to manage, supervise and coordinate all functions and activities related to the operations of physician practices, complex management responsibilities. 3+ years of experience as a Senior Manager/Administrator of a large (7+ physician) group is required. Applicant must be detail and action oriented, have solid operations experience, express strong critical thinking skills and be able to motivate and coach staff to higher levels of performance. Schedule: 40+ hours weekly, Monday through Friday with occasional weekend and evening hours as needed. Why Eagle? Our employees love working at Eagle! For three consecutive years, our staff has consistently rated Eagle highly in our annual Employee Engagement Surveys. An impressive 92.80% of Eagle employees envision themselves at Eagle a year from now and would recommend Eagle as a fantastic workplace! Join Us and Thrive! Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment. Additional Benefits: Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status. Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR. Eagle Physicians & Associates is proud to be an Equal Opportunity Employer. Practice Manager's Responsibilities: Demonstrates good judgment, professionalism and creativity in organizing, coordinating and leading essential site functions. Makes effective and efficient use of the resources available at the site and from Eagle. Effectively communicates and reinforces to support staff the importance of providing outstanding patient experiences, and maintaining a professional, safe and clean working environment. Demonstrates effective supervision and leadership of the support staff. Effectively recruits and mentors new employees, and provides all staff members with clear directions, training, constructive feedback and motivation. Delegates appropriately. Provides staff with opportunities for development. Treats all employees fairly and equitably. Disciplines effectively and terminates employees when necessary. Appropriately determines which issues need consultation with MD Site Coordinator / physicians / executive staff / others and seeks consultation in a timely and appropriate manner. Works with site supervisors, MD Site Coordinator, site physicians, EBS and Central Office staff and others to ensure that site actions are consistent with Eagle-wide objectives, Board policies and Eagle IT, HR, EBS & administrative procedures. Works with staff, site supervisors, MD Site Coordinator, site physicians and Eagle Central Office staff to develop site objectives, and short-long range steps to accomplish objectives; effectively communicates objectives and progress / problems in a timely and effective manner. Makes good decisions within the scope of their responsibilities and implements them effectively. Seeks opportunities to improve the site's cost-effectiveness. Makes adjustments to changing circumstances to minimize adverse impact on patient care and productivity, and makes adjustments to reduce costs (e.g., PLT, over-time). Demonstrates effective and professional interpersonal skills in dealing with support staff, patients, physicians & extenders. Contributes to developing effective teamwork among the physicians, the support staff and between the two groups. Establishes and enables an atmosphere at their site of professionalism, high productivity, efficiency, accuracy and timeliness. Appropriately takes the initiative on some issues / projects, and appropriately seeks advance input / support / approval before proceeding on other issues / projects. Effective liaison between Eagle central office, site physicians and / or support staff. Works effectively with Eagle staff members outside her / his site and completes important tasks on a timely basis relative to EBS, Eagle IT, Finance, Human Resources, COO and CEO. Contributes positively to Eagle-wide objectives and goals through active participation in Site Administrator meetings, helping with special projects, assisting other individual site administrators, attending quarterly provider meetings and other appropriate means. Effective in prioritizing their own duties and dealing with work pressures and demands. Appears to have a reasonable balance between work and personal needs. Participates in professional development activities and maintains professional affiliations as indicated. Shows respect, courtesy and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors. Displays a positive attitude, and team-oriented spirit, indicated by a willingness to assist where and whenever needed. Attends meetings as required. Writes legibly and with correct grammar and sentence structure. Creates and upholds redundancy/ succession planning through the creation of written protocols and instructions of assigned tasks, duties and responsibilities which is published to the supervisor and updated quarterly. Upholds and exemplifies through daily actions, activities and behaviors Eagle's Diversity, Equity, and Inclusion values. Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI), employee and business information. Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments. Upholds and exemplifies through daily actions, activities and behaviors Eagle's Vision, Mission and Values: Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community. Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care. Values: Integrity, Compassion, Trust, Professionalism and Respect. Identify and trains back-up person for key functions. Understands how to read, interpret, and employ decisions and actions related to provided administrative reports including but limited to EBS, Patient Experience, and financial reports. Performs additional duties as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills & Abilities Ability to lead effectively. Computer proficiency. Knowledge of medical office procedures. Knowledge of billing, finances and human resources. Ability to maintain confidentiality of sensitive information. Ability to process patients and public inquiries and respond with poise and efficiency. Ability to recognize, evaluate, solve problems, and correct errors. Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public. Skill in maintaining records and writing reports. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to communicate clearly. Ability to prioritize. Education: Flexible; degree preferred with equivalent on-the-job training. Experience: Three + years senior Practice Management experience is required. Other details Pay Type Salary Apply Now Eagle Physicians

Job Tags

Full time, Flexible hours, Afternoon shift, Monday to Friday,

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