Job Description

Job Description

Job Description

Job Summary:
We are seeking a highly organized and detail-oriented Medical Office Administrator proficient in using PS Suites software to manage the daily operations of our medical practice. The ideal candidate will be responsible for overseeing front-office functions, ensuring smooth patient flow, maintaining patient records, coordinating schedules, and providing exceptional customer service. Knowledge of medical billing, scheduling, and patient management systems is required, with a strong emphasis on proficiency in PS Suites.

Key Responsibilities:

1. Patient Scheduling & Coordination:

   • Schedule patient appointments, follow-ups, and procedures using PS Suites scheduling system.
   • Ensure proper patient flow and minimize wait times.
   • Coordinate with medical staff to manage physician schedules and resources.

2. Medical Records Management:

   • Accurately input and update patient information, demographics, and medical history in the PS Suites EHR system.
   • Maintain confidentiality and comply with HIPAA regulations when managing patient records.
   • Ensure timely documentation and record keeping for all patient visits and procedures.

3. Billing & Insurance Verification:

   • Process insurance verifications, pre-authorizations, and referrals using PS Suites.
   • Follow up on unpaid or denied claims and assist with resolving billing discrepancies.

4. Front Office Operations:

   • Greet and check-in patients, ensuring they complete necessary forms and provide insurance information.
   • Answer phone calls, respond to emails, and handle patient inquiries in a professional manner.
   • Assist patients with account-related questions, billing concerns, and appointment rescheduling.

5. Administrative Support:

   • Prepare and manage patient charts, medical forms, and documents.
   • Maintain office supplies and equipment, ordering as necessary.
   • Perform other administrative tasks as required by medical staff and management.

6. Compliance and Quality Assurance:

   • Ensure all medical and administrative procedures comply with state and federal regulations.
   • Participate in ongoing training to stay up-to-date on PS Suites updates, billing practices, and medical office protocols.
   • Assist in audits and ensure office records are organized and accessible for inspections or compliance checks.

7. Collaboration and Communication:

   • Foster effective communication with physicians, nursing staff, and other healthcare professionals to ensure quality patient care.
   • Assist in managing patient referrals and follow-ups between departments and specialists.

Qualifications:

• High school diploma or equivalent; additional certification in medical administration or a related field is preferred.
• Proven experience in a medical office environment, with a strong preference for candidates who have experience using PS Suites software.
• Knowledge of medical terminology, insurance processes, and healthcare regulations.
• Strong communication skills, both verbal and written.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and medical software, particularly PS Suites.
• Basic knowledge of medical billing codes and insurance procedures is a plus.
• Friendly and professional demeanor, with a focus on customer service.

Physical Requirements:

• Ability to sit for extended periods and use office equipment.

If you are a motivated, reliable, and detail-oriented individual with experience using PS Suites EMR and a passion for healthcare administration, we encourage you to apply for this rewarding position. Join our team and make a difference in the lives of our patients!

Company Description

If you are a motivated, reliable, and detail-oriented individual with experience using PS Suites EMR and a passion for healthcare administration, we encourage you to apply for this rewarding position. Join our team and make a difference in the lives of our patients!

Job Tags

Similar Jobs