Job Description

Experience in Administration of Macintosh base environment Experience in supporting production environment comprising of MAC machines. Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion & Mavericks In depth knowledge of Apple Mac client and server operating systems. Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave & Casper would be a plus Open / Active Directory integration Scripting, programming and other languages (Python, Ruby, C, C++, Objective C) would be a plus Basic knowledge of Windows based systems Experience Required Excellent interpersonal skills with the ability to influence both I.T. and the business Exposure/ Troubleshooting knowledge to most common Macintosh applications like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be added advantage. Mass upgrades and patch management of Mac OS and Software Product installation and application patches deployment Administration and maintenance of existing packages (1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administratorsorteam members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Job Type: Full-time

Pay: $53,000.00 - $86,000.00 per year

Schedule:

• 8 hour shift

Security clearance:

• Confidential (Preferred)

Work Location: On the road

Job Tags

Similar Jobs