Job Description
**Job Title: Temporary Hotel Billing Specialist**
**Position Overview:**
We are looking for a detail-oriented Temporary Hotel Billing Specialist to join our team! In this role, you will be responsible for collecting and auditing hotel invoices to ensure accuracy. You will address and resolve any billing discrepancies while collaborating with our Accounting Department to process billing for insurance adjusters. Although this position is fully remote, we prefer candidates located in the Chicagoland area.
**Essential Responsibilities:**
- Gather, review, and reconcile hotel invoices (folios) to ensure that all charges for customer stays are accurately applied.
- Identify and address any billing discrepancies, following up to ensure prompt corrections.
- Assist in the preparation of hotel invoices to support timely billing processes.
- Maintain daily written and verbal communication with coworkers and customers to ensure clarity and responsiveness.
- Update internal files, databases, and spreadsheets while keeping accurate records of billings and adjustments.
- Provide exceptional customer service to vendors, addressing inquiries and concerns with professionalism.
- Utilize critical thinking and analytical skills to provide effective solutions for billing discrepancies and customer needs.
**Job Requirements:**
- High School Diploma is required; a Bachelor's degree in accounting, finance, or hospitality is preferred.
- Entry-level experience in an accounting or hospitality environment.
- Familiarity with accounting systems and processes is a plus.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel (including sorting, filtering, and basic formulas).
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Ability to organize and coordinate tasks while paying close attention to detail.
- Strong typing skills for data entry purposes.
- Experience with Salesforce or other CRM software is preferred.
**Work Environment:**
This position operates in an office environment, primarily using standard office equipment such as computers and phones.
While performing your duties, you will frequently engage in verbal and written communication and must be able to hear and respond during interactions with staff and customers. You may also be required to stand, walk, sit, and use your hands for tasks such as typing and handling materials.
**Other Considerations:**
Please note that this job description is not intended to provide an exhaustive listing of all activities, duties, or responsibilities associated with the position. Duties and responsibilities may change at any time with or without notice.
If you are detail-oriented, enjoy working in a supportive environment, and want to contribute to a team focused on accuracy and excellence, we invite you to apply! Join us in delivering outstanding service and experiences in the hospitality industry.
Employment Type: Temporary
Salary: $ 85,000.00 95,000.00 Per Year
Job Tags
Temporary work, Remote job,