Home Based Call Center / Customer Support Representative Job at Eyecare Center of Salem, Minneapolis, MN

eWwyWit0cmJDNzdINnVuSlM5dlRac1pS
  • Eyecare Center of Salem
  • Minneapolis, MN

Job Description

Company: Eyecare Center of Salem

Job Type: Full-time, Remote

Salary: Competitive salary based on experience and skills

Are you a customer-focused individual with excellent communication skills? Do you have a passion for helping others and a desire to work from the comfort of your own home? Come join the Eyecare Center of Salem team as a Home Based Call Center / Customer Support Representative!

 

Eyecare Center of Salem is a leading eyecare provider in the Salem area, committed to providing exceptional customer service and quality eye care services. As a Home Based Call Center / Customer Support Representative, you will be an essential part of our team, helping us deliver great customer experiences and ensuring the continued success of our business.

 

Key Responsibilities:

- Answer incoming calls and respond to customer inquiries and concerns in a friendly and professional manner.

- Proactively resolve customer issues and provide solutions to meet their needs.

- Provide product information, place orders, and schedule appointments as needed.

- Maintain accurate customer records and update information as necessary.

- Collaborate with other team members to ensure a seamless and positive customer experience.

- Utilize various communication channels including phone, email, and live chat to assist customers.

- Adhere to all company policies and procedures while maintaining a high level of professionalism at all times.

 

Requirements:

- High School diploma or equivalent, some college preferred.

- Previous experience in a call center or customer service setting preferred.

- Excellent verbal and written communication skills.

- Strong problem-solving abilities and the ability to think critically and offer creative solutions.

- Familiarity with Microsoft Office and other computer applications.

- Ability to work independently and in a team environment.

- Proven time management and organizational skills.

- Must have a quiet and professional home office environment with a reliable high-speed internet connection.

- Available to work flexible shifts, including evenings and weekends.

 

Benefits:

- Competitive salary based on experience and skills.

- Comprehensive training program.

- Opportunities for career advancement within the company.

- Work from the comfort of your own home.

- Flexible work schedule.

- Supportive and collaborative team environment.

Join us in our mission to provide exceptional customer service and be a part of a dynamic and growing team. Apply now to become a Home Based Call Center / Customer Support Representative with Eyecare Center of Salem!

Job Tags

Full time, Remote job, Home office, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

OnSpot-FL LLC

Medical Receptionist Job at OnSpot-FL LLC

 ...Description OnSpot Dermatology is looking to add an experienced Part Time/Full Time Medical Receptionist/Call Center Representative who will work closely with our patients to create a medical experience like no other! OnSpot is an innovative full service mobile dermatology... 

Cortland Dental & Braces - a Benevis company

District Dental Director Job at Cortland Dental & Braces - a Benevis company

 ...Clinical Performance, Chief Field Operations, Regional Dental Directors, and District Managers, this position is responsible for coaching...  .... Other duties as assigned. Qualifications: Education/Experience: It is not required, but the preferred candidate... 

Slavin Management Consultants

City Manager Job at Slavin Management Consultants

City ManagerOrganization: City of Hardeeville, South CarolinaSalary: The beginning salary for the position is negotiable based on qualifications and experience.Close Date: Resumes will be reviewed as they arrive.Job Description:The City of Hardeeville was founded... 

Genesis Orthopedics & Sports Medicine

Physical Therapy Gap Year Program Job at Genesis Orthopedics & Sports Medicine

 ...experience for students planning a career as a physical therapist, physical therapy assistant, or physical therapist technician who plan a gap year before matriculation to professional school. Interns will gain comprehensive education and experience in all aspects of... 

Industrial Trade Services

Concrete Finisher Job at Industrial Trade Services

 ...Job Description Job Description Concrete Laborer Job Description: Concrete laborer- Preferred minimum of 6 months documented field...  ...of machinery, equipment, and materials - Smooth and finish freshly poured cement or concrete, using floats, trowels, screeds...