Job Description

Job Description

Job Description

Livescan Fingerprinting Specialists are the point of contact between Heritage and clients/business needing Professional Fingerprinting Services in the Frederick, Hagerstown, and Cumberland area. Specialists identify businesses or individuals required to be Livescan Fingerprinted by the State of Maryland and assist them in completion of the requirements with Heritage’s convenient livescan resources. Our Livescan Fingerprinting Specialists are the first point of contact with our clients. Their attitude and knowledge about Heritage’s Livescan services will set the tone for the client’s first impression of Heritage. Heritage is seeking people with strong communication skills that are willing to learn and incorporate personal strengths into the Heritage Brand.

Livescan Fingerprinting Specialist Responsibilities

• Present, Promote, and sell professional fingerprinting services using solid arguments to existing and prospective customers.
• Identify, establish, develop and maintain positive business and customer relationships to keep Heritage the first option for professional fingerprinting services
• Build clientele through cold calling, marketing programs, calling existing customers within an assigned territory to build relationships, conducting research to find potential new clients, and in person visits.
• Organize customer information in the point-of-sale system and customer relationship management software.
• Communicate in a professional, courteous, and compassionate manner with all clients
• Maintain office space as a professional, clean, environment welcoming to all clients.
• Coordinate sales efforts with other Heritage Locations and Management for all efforts including the scheduling of our mobile livescan services.
• Work cooperatively with all staff to achieve Heritage’s goals and objectives.

Livescan Fingerprinting Specialist Skills and Experience:

• Prior Customer Support and/or Sales Experience.
• Strong verbal and written English Communication
• Ability to investigate client fingerprinting needs to find appropriate transmission data.
• Strong ability to take initiative and confidently direct customer interactions.
• Strong organizational and time management skills
• Highly self-motivated professional with a strong desire to succeed.
• Must be willing to travel to conduct mobile fingerprinting events at client locations.
• Must be able to pass a background check and willing to become CJIS Fingerprint Certified.

Company Description

Heritage Fingerprinting LLC is a small business in Frederick, MD. We are professional, agile, professional and our goal is to Heritage Fingerprinting Services is committed to revolutionizing the Livescan fingerprinting and background check industry. With over 200 categories of Livescan, we offer robust and comprehensive solutions tailored to meet the needs of all communities across multiple locations. Our mission is to set a new standard of excellence and integrity, becoming the blueprint others strive to follow. We deliver our visionary approach by bringing our exceptional services directly to you through in-person and mobile fingerprinting, ensuring unparalleled convenience and customer service. .

Our work environment includes:

Modern office setting
Food provided
Modern office setting
Relaxed atmosphere
On-the-job training
Safe work environment

Company Description

Heritage Fingerprinting LLC is a small business in Frederick, MD. We are professional, agile, professional and our goal is to Heritage Fingerprinting Services is committed to revolutionizing the Livescan fingerprinting and background check industry. With over 200 categories of Livescan, we offer robust and comprehensive solutions tailored to meet the needs of all communities across multiple locations. Our mission is to set a new standard of excellence and integrity, becoming the blueprint others strive to follow. We deliver our visionary approach by bringing our exceptional services directly to you through in-person and mobile fingerprinting, ensuring unparalleled convenience and customer service. .\r\n\r\nOur work environment includes:\r\n\r\nModern office setting\r\nFood provided\r\nModern office setting\r\nRelaxed atmosphere\r\nOn-the-job training\r\nSafe work environment

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