Job Description

Job description

JOB- Upscale Event Manager- Cescaphe Event Group, Philadelphia, PA

We're seeking an enthusiastic and detail-oriented event manager to grow with our premier wedding brand and team! (55K-65K, plus bonus and client tips)

If you have experience in the fine dining hospitality industry and enjoy exceeding people's expectations for their special events. In that case,   this is a fantastic opportunity to expand your skills and knowledge, creating our clients' dream events to host their most special life memories.

You'll be joining a team of award-winning Event Directors to learn from the industry's best of the best.

The perfect candidate will join a Cescaphe Event Group property that fits best with their background.

Duties:

• Develop, oversee, and coordinate the exquisite events.
• During event days, the Event Manager will become the client's primary point
• Led a team of talented, trained staff
• Achieve excellent event execution
• Work with FOH employee management
• Guiding the culinary team to ensure the best cuisine is executed to guests
• Oversee the venue's cleanliness and organization to shine.
• The Event Manager will collaborate with the culinary and operations teams and outside vendors to ensure successful event execution.
• Responsibilities include handling paperwork, maintaining effective communication, and being flexible to perform additional duties to meet business needs.

The perfect candidate for this role will be offered a competitive salary, bonus structure, 401k with company match, health, dental, and vision insurance, paid time off, and flexible spending accounts for full-time team members. This position requires weekend availability. Enthusiastic candidates passionate about the event industry and eager to grow in their careers are encouraged to apply.

Qualifications

• Education: Four-year degree or equivalent experience
• Certificates/Licenses: RAMP Certification within 90 days of hire
• Work Experience: At least two years of related experience and training
• Freedom from illegal use of drugs and freedom from use and effects of use of drugs and alcohol in the workplace.

Product

• Thoroughly collects all pertinent client information and communicates with appropriate departments.
• Remains active in communication with the client to ensure the planning timeline is adhered to and all questions are thoroughly answered.
• Educates and guides clients in decisions that will benefit their event and CEG.
• Ensures that all discussed items during event coordination and after the meeting are accurately and thoroughly recorded and communicated to all necessary departments.
• Conducts post-document discussions with the client; changes the specification sheet as necessary.
• Directs the set-up and breakdown of assigned events, including, but not limited to, the cleanliness of the overall venue, proper storage and organization of items, and reporting/recording lost/found items.
• Oversees set up and execution of food service and courses; provides necessary feedback to appropriate individuals (i.e., Chef, Operations) to maintain standards.
• Adheres to all job-relevant manuals, checklists, and standard operating procedures.

Quality of Judgment/Decision Making

• Makes sound decisions by considering all facts, areas, and people affected or involved.
• Makes effective and timely decisions, especially in high-priority and stressful situations.
• Involves others in decision-making processes, exercising discretion in disclosing information.
• Defines, anticipates, and prevents problems; overcomes obstacles and generates alternative solutions.

Customer Service/Business Development

• Answers questions regarding event details such as food and beverage items, linens, and floor plan layouts. It also connects with vendors to communicate restrictions and accommodations promptly.
• Informs manager and director of difficult or emotional customer situations; exhibits sensitivity for cultural differences.
• Ensure the client receives clear and open communication about all aspects of their event to guarantee client satisfaction.
• Ensures clients and guests feel welcome and are always given responsive, friendly, and courteous service.

Employee and Management Interaction

• Assists in training and development of event personnel (i.e. servers, maître d', etc.)
• Follows up with the Event Coordinator to ensure all information is understood.
• Establishes and maintains effective relations with both co-workers and managers.
• Maintains effective transition of clients and information from the Event Coordination meeting and afterward to all other relevant departments.
• Balances teamwork and individual responsibilities.
• Gives and welcomes constructive feedback.
• Puts success of team above personal interests.
• Able and willing to fill in as needed, with or without request.

Planning and Organizing

• The organization utilizes objectives, schedules, policies, and procedures to achieve the desired levels of productivity.
• Develops policies and procedures to enhance and measure quality.
• Maintains well-organized files and materials, creating a productive and efficient work environment.
• Works with management to coordinate training as needed to meet business needs.

Communication and Professionalism

• Consistently adheres to Mission Statement and Core Values.
• Expresses thoughts and ideas in written and/or verbal form and in a clear, effective, and respectful manner.
• Exhibits good active listening and comprehension skills; speaks clearly and audibly.
• Conveys information, decisions, or problems to appropriate parties on time; refrains from distorting information.
• Consistently adheres to company dress code and keeps self well groomed.
• Consistently arrives for work and is on time, ensuring work is covered when absent.
• Treats others with respect.
• Keeps commitments.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• good contact email-
• Fine dining and event planning experience?

Education:

• Associate (Required)

Experience:

• Related: 4 years (Required)

Work Location: Multiple locations

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