When working through a challenge, are you professional and patient with a “people-first” attitude? Are you capable of managing customer interactions professionally and efficiently? If so, you could excel as an Employee Solutions Associate (ESA) at Spectrum.
Spectrum keeps nearly 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet®, TV, mobile, and voice. Our Employee Solutions Associate (ESA) plays the integral role of providing customer service and administration support for day-to-day activities. We understand the importance and value of each employee related process, so we drive and improve the dedicated resources and programs that serve our people.
BE PART OF THE CONNECTION
As an Employee Solutions Associate (ESA) , you’ll be responsible for providing basic customer support related to human resources payroll, benefits and other HR inquiries. You’ll deliver accurate and efficient solutions to Spectrum employees, via live phone, email, and the company’s case management system, with exceptional customer service. You’ll work under moderate supervision to take ownership of an issue and follow it through to a resolution. It’s a career that grows as you do.
WHAT OUR EMPLOYEE SOLUTIONS ASSOCIATES ENJOY MOST
You’ll provide excellent customer service in responding to a large volume of incoming calls, cases and communications received from employees and Human Resources (HR); seldom are two days the same. Needs constantly change as provide basic level assistance for problem resolution on HR matters. If you’re up to the challenge, you’ll find a rewarding and fulfilling career at Spectrum.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
SPECTRUM CONNECTS YOU TO MORE
Apply now, connect a friend to this opportunity or sign up for job alerts !
HES106 2025-48543 2025 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.Junior Web Developer (TS/SCI w/ Polygraph)Fort Meade, MD (Job TypeFull-timeDescriptionAbout us:COMSO, Inc. is a powerhouse when it comes... ...deployed in both cloud and local on premise environments+ Experience with/Exposure to one or more of the following: Java, HTML,...
...Location: Mt. Sterling, IL Department: Dorothys Market Reports To: Dorothys Market Manager Wage Range: $15.73-$22.40 As a... ...inside and outside in all weather conditions WHO WE ARE Dot Foods makes products more accessible and affordable to the food...
...Description The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services... ...for trauma, cancer care, Neurocare, cardiac care, women's and children's health and physical rehabilitation. UMMS is the fourth largest...
...we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do. Licensed BCBA Bachelor's Degree in Education, Psychology, or related field. One year of experience working with individuals with developmental disabilities in the area...
...stand out, scale up, and succeed through Next Level digital marketing. From cutting SEO and paid advertising to website development... ...creative Digital Marketing Specialist to join our team. This part-time role offers flexibility, ongoing training, and the opportunity...