Job Description

Job Description

Job Description

Are you an experienced construction administrative assistant with a keen eye for details? We are looking for someone to help us manage our busy construction office and facilitate contract administration, customer communication, and operations organization. Our ideal candidate has 3 years of construction administration support experience and a firm grasp of construction industry best practices. Service Titan experience is preferred. If you have excellent communication skills and a track record of optimizing processes, please apply!

Responsibilities:

• Maintain job schedule.
• Insure proper invoicing and collection of jobs.
• Apply for permits and close them out.
• Maintain complete, accurate and updated information in the customer database.
• Maintain communication with field supervision via phone or online.
• Contact customers if there is a delay in their scheduled time.
• Perform administrative duties to assist with the overall efficiency of the operation.
• Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently.
• Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.
• Maintain a courteous demeanor with customers and associates at all times.
• Abide by all standards of performance and ethics.
• Follow all safety policies and procedures.
• Perform other duties as assigned.

Skills:

• Possess good phone etiquette
• Ability to communicate quickly and effectively
• Strong attention to detail
• Be accurate, efficient and reliable at data entry

Personality:

• Friendly
• Professional
• Dependable

A trusted Dallas foundation repair company.

Company Description

A trusted Dallas foundation repair company.

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