Are you looking to kickstart your career in customer support without the need for a degree or prior experience? Look no further! We are seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all.
Responsibilities: • Respond to customer inquiries via chat in a timely and professional manner • Provide accurate information about NoGigiddy services and job opportunities • Assist users with navigating our platform and resolving any issues they encounter • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills • Collaborate with team members to continuously improve support processes • Document and escalate complex issues to the appropriate departments when necessary • Participate in training sessions to stay updated on product knowledge and customer service best practices Requirements: • No degree required • No prior experience needed; we will provide comprehensive training • Excellent written communication skills • Strong problem-solving abilities and attention to detail • Ability to work independently and as part of a team • Reliable internet connection and a quiet workspace • Positive attitude and a willingness to learn Benefits: • Competitive hourly pay ($15-$18/hr)• Flexible work-from-home schedule • Comprehensive training program • Opportunities for growth and advancement within the company • Supportive team environment • Access to exclusive gig opportunitiesWANT TO GROW YOUR CAREER?Come and Grow With The UPS Store - MacSoup!MacSoup has proudly served the Austin community for over 10 years, growing from 1 UPS Store to 10 by the end of 2021.As a The UPS STORE Franchisee, we value: TEAM, SERVICE, GROWTH & FUN. THE UPS...
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