Aisles Online Shopper Job at Hy-Vee, Inc., Mankato, MN

ekZ1VS9kYldDNzdENmVqSlFOalJZTXRSYXc9PQ==
  • Hy-Vee, Inc.
  • Mankato, MN

Job Description

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Shopper

Department: Aisles Online

FLSA : Non-Exempt

General Function

Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Core Competencies:
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • Escorting them to the products they are looking for.
    • Securing products that are out of reach.
    • Loading or unloading heavy items.
    • Making note of and passing along customer suggestions or requests.
    • Performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
  • Accurately selects groceries ordered online by customers.
  • Selects highest quality produce, meat, and other fresh products.
  • Selects, scans, and bags items from all temperature zones.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities
  • Tenders customer orders through POS and charge the customer's credit card.
  • Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.
  • Ensures products maintain proper temperature through the entire process.
  • Cart to and place in holding area for pick-up.
  • Lift, carry, and load groceries into customer vehicle.
  • Continually monitors incoming online orders to ensure prompt, on-time fulfillment.
  • Performs other job-related duties and special projects as required.

Education and Experience

High school diploma or equivalent preferred.

Knowledge, Skills, Abilities and Worker Characteristics
  • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
  • Good verbal and written communication skills.
  • Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
  • Ability to identify problems, develop and execute solutions.
  • Must possess the ability to substitute products for customers, upon request and unavailability.
  • Well organized, able to multi-task, and work in a fast-paced environment.
  • Ability to work independently and complete daily workload with limited supervision.

Physical Requirements
  • Visual requirements include: ability to see detail at near range with or without correction.
  • Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.
  • Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

The anticipated hourly starting wage for this position is $11.50 to $14.40 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.

Are you ready to smile, apply today. Hy-Vee, Inc.

Job Tags

Hourly pay,

Similar Jobs

Marriott

Human Resource Admin Assistant Job at Marriott

 ...protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language,... 

Girl Scouts of Wisconsin Southeast

Seasonal Summer Day Camp Counselor/Bus Monitor Job at Girl Scouts of Wisconsin Southeast

 ...camp community. Uphold all policies, procedures, and safety standards for the wellbeing of staff and campers. May be considered for Bus Monitor duties. This seasonal full-time position is needed from June 2,2025 through July 26,2025. Requirements What you'll do:... 

DAVITA

Registered Nurse - RN Hospital Services (Scranton Acutes) Job at DAVITA

 ...Pennsylvania,18507,United States of America DaVita is seeking a Full-Time Registered Nurse who is looking to give life in a hospital setting. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal... 

Schwan Cosmetics USA, Inc.

Electrical Mechanic I - 2nd Shift Job at Schwan Cosmetics USA, Inc.

 ...Job Description Job Description Summary: The Electrical Mechanic I is responsible for performing skilled work such as troubleshoot problems, installation, preventative maintenance and repair of electrical and electronic systems, wiring, fixtures, apparatus, and control... 

Lignetics, Inc.

Production Worker / Packaging Operator - Graveyard Shift Job at Lignetics, Inc.

Production Worker / Packaging Operator Salary : $18/hr - $20+ Shift : M-F, 11p - 7:30a, with OT Job Type : Full-time ** Pre-employment background check and drug screen required. Production Worker / Packaging Operator Responsibilities: The packaging operator...